The Basic Things to Know About HVAC Service Providers
May 24th, 2014 by admin
Maintaining a steady climate in your home is vital for comfort and health. Between the ductwork, the furnace, and the air conditioner, there is a great deal of highly complex equipment that needs to be maintained and occasionally fixed or replaced. When the time comes for this, one of the first things most people do is open the phone book and thumb through the list of HVAC service providers. Here is a list of things to look for, when selecting the perfect technician to look over and work on your home’s environmental control equipment.
Reviews
A happy customer is worth his or her weight in gold. Look for the company online, and read reviews made by other customers. Avoid companies that have consistently bad reviews, concentrating on those with good reviews made recently. A simple web search can be a truly enlightening experience, and can very well save you a great deal of time and money later on.
Certification
Certification means that the technicians entrusted to help you have successfully completed standardized training courses. These courses are run by numerous nationally recognized trade schools, and prepare their students to handle the newest technology and methods in the industry.
Ask the company if the technicians are certified, and through whom the certification was issued. Check out the organization and see if it is reputable, for degree mills exist in every industry now.
Bonded and Insured
A good company will go out of its way to protect customers from any accidents caused by its employees. One of the most effective ways to do this is to maintain an insurance policy capable of compensating the customer for any damage caused, helping them get back to where they should be as swiftly as possible.
Being bonded is like having an umbrella insurance policy. It exists with the sole intention of making sure that no matter what happens, the funds needed to make it right will always be there. A good company will have ample coverage, and have never used it.
When checking with a provider, ask if they are bonded. If they say yes, look online for any court cases that may have been filed. If there are none, rest assured that they do everything possible to make sure the customer is well taken care of.
Conclusion
When something goes wrong with your heating or cooling system, take a moment to do basic research before picking up the phone. By taking a few moments, you can place an order with the calm certainty that those coming to help you are well trained, and backed by good insurance.
Reviews, training, and bonding are the trifecta of a good company. Go with those that take all three seriously, and you will be amazed at the swift and friendly service you will receive. Your home and family deserve the best, and those few seconds spent online and on the phone is the best way of ensuring they will receive it.